Refund and Returns Policy

In respect of booking of accommodation following policies will

be followed:

  1. Booking can be done 90 days prior to the date of occupation.
  2. However, to confirm 10% advance must be paid 10 days before
    the date of occupation failing which the reservation will stand
    cancelled. In case it is cancelled the amount will be refunded
    within 10 days.
  3. Full amounts need to be paid 3 days prior to the date of
    occupation.
  4. If due to unforeseen circumstances if the hotel is not able to
    confirm/ provide the reservation the full amount paid will be
    refunded within 5 working days.
  5. It is mandatory for guests to present valid photo identification
    upon check in.
  6. The Credit Card Holder must be one of the travelers.
  7. We reserve the right to cancel or modify reservations where it
    appears that a customer has engaged in fraudulent or
    inappropriate activity or under other circumstances where it
    appears that the reservations contain or resulted from a mistake or
    error.
  8. Refund shall be initiated within 48 hours of receiving the request
    and the payment would be credited within 5-7 working days via
    the same mode as used while making the booking.
  9. This is an On-Request Booking. Confirmation will be manually
    processed within 24 hours. If confirmation isn’t achievable, rest
    assured you’ll receive a full refund.

Write a review